Our virtual assistant is available 24/7 right on our website – ready to help with general questions and guide you through everyday tasks.

Need to talk to a person?
For detailed account questions or support, login to your CineFi account to securely live chat with our support crew.

Monday–Friday, 8 a.m. - 8 p.m. ET

For your security, live chat with a support specialist is only available when you're logged in to your account.

Business or non-member support

For non-member assistance or third-party business inquiries, please email us. Our team will be happy to assist or connect you with the appropriate contact.

support@env-cinefi-staging.kinsta.cloud

For your security, please do not share sensitive account information through email.